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Altering display settings:
Please make sure your desktop is set to 640 x 480 and High Colour (16 bit). Follow the instructions below to check your color palette:
1.) Click on Start, go to Settings, and click on Control Panel.
2.) When the Control Panel comes up, double-click on the Display icon.
3.) Click on the Settings tab.
4.) Modify the Color Palette to say High Color 16 bit and the Desktop Area to 640 x 480 .
5.) Click on the Apply button once the changes have been made and follow the on-screen prompts to finish the process.
True Color 24/32 bit will cause some games to freeze or not work at all.
Not having Windows in the same color depth as the game will force the game to switch the color for you (which can cause problems) or have to perform color re-mapping which slows down the game performance.
Note: Windows XP user may only be able to use a 800x600 resolution.
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Graphics Hardware reduction:
1.) Right-click on the My Computer icon.
2.) Select Properties from the menu.
3.) Click on the Performance tab.
4.) At the bottom of the screen you will see three equal-sized buttons - click on Graphics.
5.) You will then see a hardware acceleration tab - this is normally set fully to the right. Try to click on this and drag it back two notches.
6.) Click Apply and close this until you are once again at your Windows desktop.
7.) At this point you will be prompted to restart your computer - click yes.
8.) After the machine has restarted, try the title again.
You may need to experiment with the setting of your acceleration tab - depending on the computer, it has been necessary to take this to zero acceleration.
These steps are slightly different in XP. Right-click on your desktop, select properties and then settings. Select the Advanced button and then Troubleshooting.
You should now see the hardware acceleration slider bar.
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Sound Playback Alteration:
1.) Click on your Windows Start button.
2.) Click on Settings and then Control Panel.
3.) Double click on Multimedia.
4.) At the top of the first screen you will see Playback and in the Windows highlight colour the sound card's current playback preferred device - please take a note of where this is set.
5.) If you click on the small arrow to the right of the preferred device you may see other options. Typically the ones which work for some sound problems are Game Compatible and/or Use Any Available Device.
We have noticed that Game Compatible Device seems to be more successful. You could try to click on one of these at a time: to make the change happen, click the "apply" button at the bottom right of the screen.
Exit back to your desktop and try the title again.
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Reducing sound hardware acceleration
1.) Click on your Windows Start button.
2.) Click on the Run Command.
3.) Type in the white box "dxdiag" in lower case and without the quotes.
4.) Click OK.
5.) Click on the sound tab.
6.) You will see a slider bar for your hardware acceleration - I would recommend you reduce this to no acceleration (fully left) although you may wish to experiment with settings.
7.) Exit the DXDIAG and try the title again.
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Installing the latest Graphics card drivers
This can help the performance of your computer with certain games. Below is a list of the most common manufaturers websites.
www.nvidia.comwww.matrox.comwww.ati.comwww.hercules.comwww.sis.co.jpwww.s3graphics.comwww.europe.creative.comCapcom does not take responsibility for any drivers downloaded and/or installed onto your systems.
8. Technical Support
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If you encounter any technical difficulties with this
Capcom game, please email our support team at
feedback@capcomeuro.com
Please make sure that you give precise details of
any error messages that you receive, and details
regarding the specifications of your computer, as
this will help us in giving you a faster and more
efficient service. If you are unsure about your system specification consult your DXDIAG.
For further help on this view the Minimum specification section (Section 2)
If you would prefer to write to us, please send your
letters to the following address:
Feedback
Capcom Eurosoft Ltd
9th Floor
26-28 Hammersmith Grove
London W6 7HA